Feedback & Communication Training
“Sessions that are far greater than the sum of their parts”
Many professionals are never taught how to give or receive feedback in a way that supports growth. Yet clear, respectful communication is essential at every level of an organization. Our Communication and Feedback workshop introduces practical tools that can be immediately applied, whether in one-on-one conversations or group settings. Using real scenarios and interactive practice, participants learn to create a culture where constructive feedback feels safe and actionable. By the end of the session, teams take meaningful steps toward more open, honest, and productive dialogue.
At Positive Impact Professional Development, we guide individuals and teams through tailored feedback and communication training designed to sharpen interpersonal skills. Our award-winning facilitators create spaces where participants can explore how their communication habits influence relationships and outcomes. With over 110,000 participants served globally, our team brings both structure and adaptability to every session. We help people build confidence, clarity, and presence in how they communicate, whether navigating tension or leading change. Each training is shaped to meet the needs of your context and your team’s real challenges.
Discover how Positive Impact curates sessions that
allow you and your business to thrive.
What We Facilitate
Great content is only made better by great facilitators
As an Award-Winning Facilitator and the Owner and Founder of Positive Impact, Will empowers people around the world to lead their best life by blending the art of coaching, integrating mindfulness principles with skills learned from over a decade’s experience with one of the top-three best-known brands globally. The result is a meaningful vision and a gratifying journey. Read more about Will’s journey from Coca-Cola to Positive Impact below.
Lindsay was recently awarded the Top Entrepreneur Coach by the Coach Foundation. She is a passionate entrepreneur, guide, and coach. She brings her experience as a director and divisional head, along with an international coaching certification to help entrepreneurs and business leaders achieve the strategic growth, scale and success they strive for. The focus is on building a highly strategic plan, finance model and leadership team to support this growth.
Bringing over a decade of leadership and development experience ranging from improv stages to executive offices, Michael has worked with over 50,000 people across North America in supporting their own personal and professional development.
Jason is a TEDx speaker, author, certified Life and Corporate Coach, counsellor, and hypnotherapist. With training in Suicide Intervention (ASIST), NLP, MBSR, MBCT, psychology, and peer support, Jason tailors his approach to meet each client’s unique needs. Driven by a passion for building more cohesive teams, he focuses on emotional intelligence, effective communication, and self-restoration—the triad of success.
It was a pleasure to work with Will and Positive Impact. I was both inspired and empowered to co-deliver a meaningful offsite. Their positive incite into leadership performance and emotional resilience gave me clear direction and tactical tools I could apply to my workplace right away. I thoroughly look forward to working with Will again.
– Haley Daniels
Olympian and Motivational Speaker
Thanks for your incredible support, kindness, professionalism, and realness.
It was my sincere pleasure and privilege to work with you on our event.
You are a unique and special human, and I’m grateful that our paths crossed on this project, and look forward to the next time.
– Shauna Grinke, MBA, CPHR
Vice President – People and CultureThe workshop was an incredibly valuable experience for our team — the facilitator created an open, engaging environment that encouraged honest discussion and collaboration. The content was thoughtfully tailored to our team’s specific goals, making the session both relevant and actionable. We’re excited to continue partnering with Positive Impact to build on the great momentum sparked in this session.
– Shannon Charbonneau
Account Director
Treetop Marketing and Promotion Inc.
I’m leaving our session with a sense of optimism that I haven’t had in a while. It was time extremely well spent! I am sure that we all feel much closer and more connected.
– Participant
MDA Geointelligence Engineering Leadership SummitThe environment that was created made me feel comfortable to participate and collaborate with my colleagues. It was very well organized. I liked the outcome of the brainstorm sessions and warmup activities.
– ParticipantThe level of engagement and pace of the training was excellent. Like the fact that this workshop was trainer-guided, but participants lead!
– ParticipantFantastic facilitating most importantly Will understood when to let us talk and when to corral us back on track. Excellent value this afternoon.
– Engagement Workshop Participant
Featured Workshop
COMS Communication Styles
COMS Communication Styles draws inspiration from Paul Costa and Robert McCrae’s research on the Big Five Personality Model, introducing how different personality styles prefer to communicate along the spectrums of result-driven vs. interpersonal and reflective vs. assertive.
COMS is an interactive communication styles exploration. Through answering 8 strategically designed questions, you and your team will gain valuable insights into how individuals tend to communicate and interact. By visualising this into a simple but effective grid and delivering an interactive workshop, it can be instrumental in improving team dynamics, reducing conflict, and fostering more effective communication across the organization. Each of the four identified style has its strengths in different contexts. Your team will leave the session knowing with a deeper understanding and appreciation for diverse communication styles as well as how to leverage each approach and adapt their style to maximize impact and drive positive outcomes.
Strategic Planning
This isn’t just another corporate exercise – it’s a chance for you to engage your team in the planning and execution of the organization and an opportunity to align on strategic planning initiatives and actions.
As strategic planning facilitators, we guide organizations through the strategic planning process. We don’t dictate solutions to you, we enable your groups to co-create strategies based knowledge, experience and diversity. We create an environment conducive to open dialogue, innovation, critical thinking, and collaborative decision-making. This role is distinct in that it focuses on empowering your organization rather than imposing external ideas. Our award-winning facilitators are catalysts for transformative decision-making and planning. We do, however, offer guidance and insight into how other organizations operate and offer suggestions you may wish to implement. To us, strategic planning is more than just a single planning session. We work with our clients to help them navigate the strategic plan throughout the months and even years ahead. With our objective lens, we are well-positioned to offer insights into the strategic plan and execution tactics.
